Frequently Asked Questions
What areas do we cover?
We are based in Glasgow, Scotland but we are happy to travel at an additional cost! Feel free to ask us for a quote and please give specific location details and times for us to locate your venue and give the best quote we can. Here you can find a useful link to some venues across Glasgow and the west. Here is also a Glasgow Life venue finder which is very good!
How do I book?
Please see a detailed explination of how to book here: How to book
Bookings can be made any time of the day/night on our website, this is the quickest and easiest way to secure your booking. Please ensure that your venue has enough space to set up the equipment you have hired. Alternatively, you can email us on info@splashinflatables.com or call the office on 0141 370 1986 Monday to Friday 9am to 5pm.
Why can’t I book an event on this website?
Splash Inflatables is a service which we provide inflatable play equipment and mascot hire to private parties.
To book an event you should use one of the following sister sites sites:
EVENT NINJA - Corporate, Gala Days
JUMP4FUN INFLATABLES - Charities & Schools
Key reasons this site is unsuitable for events such as community, charity, corporate events.
- Events require more extensive administration, quoting and invoicing processes.
- Events have increased risks and Insurance premium costs for the company.
- Events Have different Cancellation Policies and Cancellation Protection terms.
- ·Event bookings have increased wear and tear on equipment.
- Events have advanced Health and Safety considerations.
- Events have different Terms and Conditions of hire and Rental Agreements.
- Allocated event staff usually require more training and experience.
Do I need generators for my party/event?
Please ensure there is an adequate power supply available on site to power the equipment. You will only need generators if your party is outdoors and you have no safe access to a power source. If this is the case we can add on generators to your quote for an extra charge. We usually like to leave a staff member on site when you need a generator too. More information on Power supply and generators can be found here: Power Supply & Generators
Do I need staff from Splash Inflatables to supervise the activities for my event?
Some of our inflatables come supervised by ourselves due to insurance requirements, however we can leave some inflatables for yourselves to supervise if you have responsible adults to do so. Instructions will be given as to the safe operation of the inflatables. We charge £30/hour per staff member for our supervision.
How long do I get the inflatable for?
Each inflatable is priced based on a standard 4-hour hire with the exception of Disco Domes which are based on a 6-hour hire and our simulator hire is based on 3 hours.
Additional hours can be added for an extra charge.
Payment Details
We require a 50% booking fee at the time the booking is made. The remaining balance is due 10 days before the booking date.
Please note the booking fee is non-refundable but we will do our best to accommodate a reschedule if we are given enough notice as per our cancellation policy.
How do I give feedback or make a complaint?
We love to hear what you have to say and appreciate all feedback from our customers! So, if you want to tell us if we have impressed you or if there if you would like to suggest anything to us, then please click here to see our feedback procedure!
Cancellation Policy
Please Click here for details on our cancellation policy
Risk Assessments & Safety Documentation
You can see our risk assessments on by clicking HERE
What gardens are suitable for inflatable play equipment?
A more in-depth garden suitability guide can be found here Garden Suitability Guide